Access to Care When You Need It Most


NBBI Telehealth does not replace your primary care physician. Our goal is to provide you with convenient, affordable healthcare, when you need it most. NBBI Telehealth now provides you with a complete program including:


Doctors can be hard to reach, illnesses can occur in the middle of the night, and sometimes you just have a question. In all of those circumstances, NBBI Telehealth is a convenient and affordable solution. As a member you now receive access to a national network of U.S. board-certified doctors who are available 24/7/365 to treat many of your medical issues.

When To Use

NBBI Telehealth does not replace your primary care physician. Our goal is to provide you with convenient, affordable healthcare, when you need it most.
  • When you or your child need care now
  • If you need a second opinion on lab results
  • If you have a health related questions and Just need professional guidance
  • On vacation, on a business trip, or away from home
  • If you’re considering the ER or urgent care center for a non-emergency issue
  • For short-term prescription refills
Common Conditions:
  • Cold & Flu Symptoms
  • Sinus Problems
  • Ear infection
  • Allergies
  • Urinary Tract Infection
  • Nausea
  • Pink eye
  • Stomach viruses
  • Infections
  • Rashes
  • Sore Throat
  • Acne

Behavioral Health

The Behavioral Health program includes unlimited, convenient, confidential 30-minute behavioral health counseling at no cost for members! All counseling is conducted from the privacy of your home, dorm room, or other location with the same highly trained, caring counselor each time. Most people experience significant mental health challenges or personal or family issues at some point in their lives.


Counseling provides confidential, unlimited telephonic consultation, counseling and referral services for members including:

  • 24/7 availability to Master’s Level Counselors
  • No co-pay or fee to the member
  • Immediate crisis support
  • Comprehensive problem assessment and resolution
  • Supportive counseling and subsequent sessions
  • Education
  • 100 percent follow up with original counselor
  • Custom referral (if needed) to medical, behavioral health plans or local community resources

Behavioral Health Services can help with:

Stress and Anxiety, Depression, Relationship Issues, Loss of a Loved One, Workplace Issues, Parenting Issues, Financial Stress

Facts and Figures:

  • In any given year, 25 percent of the population experiences some type of diagnosable mental health condition (National Institute of Mental Health).
  • 38 percent of high school seniors have used an illicit drug in the past year (NIDA).
  • Suicide is the 4th leading cause of death among 18-65 year olds (NIMH).
  • 75 percent of the general population experiences at least “some stress” every two weeks (National Health Interview Survey).
  • Stress in society is so prevalent that the U.S. Public Health Service has made reducing stress one of its major health promotion goals.
  • Over 60 percent of visits to primary care physicians are for stress related symptoms.

Healthcare Advocacy

NBBI Telehealth is your partner, building healthcare solutions centered around each unique individual’s needs. Healthcare Advocacy is a personalized service that helps you navigate the complexities of the healthcare system.Receive professional support from dedicated Subject Matter Experts via concierge-level services:

PLAN BASICS: Explanation & Understanding of Benefits

  • General Plan Questions
  • Assistance with Copayments
  • Deductible & Out-of-Pocket Costs Clarify Covered Services
  • Understanding Pharmacy
  • Benefits & Formularies
FINDING CARE: Transparency & Access
  • Finding In-Network Providers, Treatments & Facilities
  • Get Second Opinions & Alternative Care Options
  • Schedule Appointments & Transfer Medical Records
  • Compare Cost & Quality
PROBLEM SOLVING: Hands-On Support & Solutions
  • Claims Explanation & Support
  • Medical Bill Reviews & Audits
  • Fee & Payment Negotiation
  • Appeals & Approvals
  • Understanding Pharmacy Benefits & Formularies
PERSONAL CARE: Individual Solutions
  • Rx Medication Review
  • Cost Savings Options
  • Case Management Support
  • One-to-One Preventative
  • Care Planning

Rx Discount Savings

Walk-in pharmacy discount: Receive an average savings of 15% on brand-name and 55% on generic medications.

Mail-order discount: Save up to 80% on brand-name prescription medications through mail-order pharmacies. Save up to 45% on insulin medications.

Expert Medical Advice - Message a Specialist

Members have unlimited email access to board certified physicians, psychologists, ophthalmologists, pharmacists, dentists, dietitians and fitness experts who provide personal answers to all health-related questions. Individuals now have the ability to easily get their questions answered and receive the confidential support they need to effectively execute critical health decisions, avoid unnecessary office visits, save time and money.

Diabetes Supplies

Total Diabetes Supply provides discounts on diabetes supplies at 20-85% off retail prices. Receive brand name glucose test strips, glucose monitors, lancets and devices as well as blood pressure monitors, urinalysis test strips, and much more.